Tricolor - Used Cars Buy Here, Pay Here Dealership in Texas|Nevada

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California Consumer Privacy Act (CCPA) Disclosure

This Disclosure is provided on behalf of Tricolor Holdings and its subsidiaries (Tricolor Auto Group, Tricolor Auto Acceptance, Ganas Auto, Ganas Ya!, and Lucky Lane Motors) to inform California residents of their rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA).

The terms “we,” “our,” or “us” refer to Tricolor Holdings and its subsidiaries.

Overview of Your Rights

As a California resident, you have the right to:

  • Know the categories of Personal Information we collect, disclose, or use.
  • Request correction of inaccurate Personal Information.
  • Request deletion of certain Personal Information.
  • Opt-out of the sharing of Personal Information for cross-context behavioral advertising.
  • Limit the use and disclosure of your sensitive Personal Information.
  • Not be discriminated against for exercising any of your CCPA rights.

We do not sell or share Personal Information as defined under California law.

Categories of Personal Information We Collect

We may collect the following categories of Personal Information:

  • Identifiers: Full name, alias, mailing address, email address, phone number, IP address, driver’s license number, Social Security number, or similar identifiers.
  • Customer Records Information: Signature, financial information, employment history, education, etc.
  • Protected Classification Characteristics: Age, gender, race, marital status, veteran status, and others.
  • Internet/Network Activity: Browsing or search history, and interaction with ads or websites.
  • Geolocation Data
  • Professional/Employment Information
  • Inferences Drawn from Personal Data

We do not knowingly collect information from children under 16 without affirmative authorization from a parent or guardian.

Sources of Personal Information

We collect your information from:

  • Direct interactions with you (e.g., applications, communications).
  • Automated technologies (e.g., cookies, analytics).
  • Third parties (e.g., credit bureaus or service providers).

How We Use Your Information

We may use or disclose Personal Information to:

  • Provide products or services you request.
  • Fulfill transactions or service contracts.
  • Improve our services and website functionality.
  • Communicate with you regarding services, events, or promotions.
  • Detect fraud, protect our legal rights, or comply with law enforcement.
  • Comply with legal obligations and internal governance requirements.

Use of Automated Tools and AI Systems

We may use automated technologies, including AI-powered voice assistants and chatbots, to support customer service and account management. These tools may assist with tasks such as verifying your identity, providing account information, or facilitating payments.

During these interactions, limited personal information—such as your name, contact details, account number, and payment status—may be processed. These systems do not make eligibility decisions or profile you for behavioral advertising.

All such technologies are used under written contracts with service providers that are obligated to protect your data, comply with our privacy and security standards, and restrict use to our business purposes.

Sharing of Personal Information

We may disclose your Personal Information to:

  • Our affiliates and subsidiaries.
  • Service providers or contractors under written agreements.
  • Government agencies as required by law.

We do not sell or share Personal Information for cross-context behavioral advertising.

Your CCPA Rights and How to Exercise Them

Tricolor provides the following notices and disclosures regarding their personal information practices and the consumer’s rights, pursuant to CCPA Regulations:

You may submit a request to:

  • Know, access, or correct the Personal Information we have about you.
  • Delete your Personal Information (subject to exceptions).
  • Opt-out of any sharing of your Personal Information.

To exercise your rights, contact us:

We will confirm receipt of your request within 10 business days, and respond substantively within 45 calendar days (up to 90 days with notice).

You or your authorized agent (registered with the CA Secretary of State) must provide:

  • Full name and address
  • Confirmation of California residency
  • Contact details (email/phone)
  • Additional information to verify your identity

Nondiscrimination Statement

We will not discriminate against you for exercising your CCPA rights. We will not:

  • Deny you goods or services,
  • Charge different prices or rates,
  • Provide a different level of service,
  • Or suggest that you may receive less favorable treatment.

Accessibility

This disclosure is available in alternative formats upon request. If you require assistance with accessing it due to a disability, please contact us using the contact information above.

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