Privacy Center
Your privacy matters to us. Below you will find information on how to access your privacy preferences, understand how your data is used, and exercise your rights.
Contact Information
If you would like to review or update your privacy preferences, or have questions about your personal data, please contact us:
Mailing Address
Tricolor Holdings, LLC
6021 Connection Drive
4th Floor, Irving, TX 75039
Brand-Specific Phone Numbers
Tricolor Auto: (888) 448-7426
Ganas Auto: (884) 844-2627
Ganas YA!: (844) 426-2792
Lucky Lane Motors: (888) 324-9766
Nevada Residents
If you are a Nevada resident and wish to exercise your opt-out rights under Nevada Revised Statutes Chapter 603A, you may submit a request in writing to:
Tricolor Holdings, LLC
6021 Connection Drive, 4th Floor
Irving, TX 75039
Please note: We do not currently sell personal data in a manner that triggers Nevada's opt-out provisions.
Privacy Policy and Disclosures
We are committed to protecting your privacy and ensuring transparency in how we handle your information. The following resources are available for your review:
• CCPA Online Disclosure
• Tricolor Auto – Annual Privacy Disclosure
• Ganas Auto – Annual Privacy Disclosure
• Ganas Ya! – Annual Privacy Disclosure
• Lucky Lane Motors – Annual Privacy Disclosure
Privacy Policy Overview
Tricolor Holdings, LLC (“Tricolor,” “we,” “our,” or “us”) and its subsidiaries (including Tricolor Auto, Ganas, Ganas Ya!, and Lucky Lane Motors) are committed to respecting and protecting your privacy.
This Privacy Policy outlines:
• The types of information we collect.
• How we use and share your information.
• Technologies we use for data collection.
• Your choices and rights related to your personal data.
By using our websites and services, you agree to the terms of this Privacy Policy.
Information We Collect
We collect personal information when you interact with our websites, complete applications, or use our services. This includes:
• Full name, date of birth, and contact details
• Social Security Number (in whole or part)
• Address and housing information
• Employment and income details
• Bank account or payment information
• IP address, browser/device information
• Geolocation data
• Mobile carrier or ISP
• Referral or advertising data
How We Use Your Information
We may use your information to:
• Provide, maintain, and improve our services
• Process transactions and manage your account
• Communicate with you about your account or inquiries
• Perform analytics and market research
• Comply with legal obligations
How We Share Your Information
We may share your information with:
• Service providers who perform services on our behalf
• Affiliates and subsidiaries for marketing, research, and business operations
• Business partners with whom we have joint offerings (as permitted by law)
• Legal authorities, as required to comply with law or legal process
We do not sell or share personal information for purposes of cross-context behavioral advertising.
Cookies and Tracking Technologies
We use various technologies to collect information about your interaction with our website, including:
• Cookies: Used to personalize your experience and remember preferences.
• Flash Cookies: Used for content personalization (settings are managed separately from browser cookies).
• Web Beacons: Embedded in emails or pages to measure engagement and improve services.
To manage your cookie preferences, you can adjust your browser settings or visit www.networkadvertising.org or www.digitaladvertisingalliance.org
Device and Internet-Based Advertising
We may engage with advertising networks to deliver relevant content based on your interaction with our site. These networks may use cookies or device identifiers but do not receive information that directly identifies you. You may opt out of interest-based ads by using:
• Google Ad Preferences Manager
• Your browser’s Do Not Track settings
• Industry opt-out tools like DDA
Managing Your Information
To access, correct, or delete your personal information, or to make privacy-related requests, please contact us at the mailing address above or via the numbers listed for your brand.
Children’s Privacy
Our websites and services are not intended for children under 13. We do not knowingly collect information from children. If we learn that we have collected such data, we will delete it promptly. For more information, visit the FTC’s COPPA page.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites. We encourage you to review their privacy policies separately.
Security
We maintain industry-standard physical, electronic, and procedural safeguards to protect your personal information. However, no system is entirely secure. We recommend you take steps to protect your devices and accounts, such as:
• Using antivirus software
• Logging out after sessions
• Keeping your login credentials private
• Updating your software and apps regularly
AI Chatbot and Voice Assistant Notice
We use automated tools, including AI-powered voice assistants and chatbots, to help support customer service, account management, and payment processing.
These tools may access and process information such as your name, contact details, account number, payment status, and saved payment methods during live interactions.
Our AI providers are contractually required to protect your data, limit its use to our business purposes, and comply with our privacy and security standards. We do not permit automated systems to make decisions about your eligibility for products or services without human involvement.
You may request to speak with a live representative at any time during an AI-assisted interaction, where available.
Policy Updates
We may revise this Privacy Policy from time to time. Any updates will be posted here. The version in effect at the time your information was collected governs how we use it.